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business management & soft skills training








We provide a wide range of training courses and are able to develop courses to order where appropriate.These can be delivered in a number of ways and as part of different frameworks depending on circumstances and requirements:

Management Training Programmes

– An agreed tailored selection of courses and workshops for a company, delivered over a period of time (possibly in conjunction with other services such as advice, profiling and coaching or mentoring)

Single Courses

– A one-off delivery of a course or workshop where there is a specific and immediate need to boost certain skills in a company or team.

Open Courses and Programmes

– Popular courses or programmes organised and advertised by Iluminar and open to individuals from small businesses or privately and paid for on an ‘per person’ basis.

Here are examples of some of our most popular training workshops and courses. We are happy to discuss how we can tailor and or develop learning packages for your specific needs and goals:

Connecting and Engaging Others

Purpose: Helping you learn the art of effective communication by raising your understanding of how to connect and engage with impact and clarity.

Duration: 1 day.

This session is of benefit to you if you wish to:

  • Improve the way in which you connect and engage with others.
  • Be more confident that your message is successfully received and be more competent at understanding others
  • Practice new approaches to connect and engage successfully with everyone.

Inspirational Leadership

Purpose: Enabling you to understand the impact of leadership styles on individuals and teams and recognise the difference between leadership and management. We will help you identify alternative leadership styles and when and how they are best applied

Duration: 1 day.

This session is of benefit to you if you wish to:

  • Adapt your leadership style to suit people and situations.
  • Use a variety of leadership styles to energise the people around you into positive and successful action.
  • Implement your newly learned skills to inspire people and lead the way.

Managing Performance: Developing Self and others

Purpose: Giving you the opportunity to reflect upon how you develop yourself and others, this workshop helps refine skills through practicing critical self-analysis and skills. It will demonstrate the importance of creating support networks for you and your team.

Duration: 1 day.

This session is of benefit to you if you wish to:

  • Be able to identify the areas for development in your team members and the most appropriate route to providing them with the necessary skills
  • Feel capable of supporting others to fulfill their full potential through development activities
  • Spend more time with your team identifying areas of development and support and making sure things happen.

Being Influential

Purpose: Being able to influence contributes heavily to leadership, communication, sales and conflict resolution. You will be provided with tools, strategies and confidence to influence and inspire others in the workplace, whether it’s your team, your colleagues or your customers.

Duration: 1 day.

This session is of benefit to you if you wish to:

  • Strategically influence a given situation
  • Feel in control while creating an empowering environment
  • Demonstrate a range of influencing skills to achieve objectives effectively and avoid deadlock in difficult situations

Making Sound Decisions

Purpose: Developing your personal effectiveness in making sound decisions that will drive your team and your business forward.

Duration: 1 day.

This session is of benefit to you if you wish to:

  • Use more structured processes to facilitate the making of good decisions
  • Have greater insight into key aspects of a decision making process
  • Make informed decisions and communicate them with confidence

Making Feedback Compelling

Purpose: Providing you with techniques to deliver positive and developmental feedback that is fair, clear and actionable. We look at developing skills to help you praising, develop and coach others.

Duration: 1 day.

This session is of benefit to you if you wish to:

  • Provide feedback in a way that fits a specific person or situation
  • Be confident and comfortable giving and acknowledging developmental feedback
  • Deliver compelling and useful feedback to those around you

The Toolkit for Effective Meetings

Purpose: To equip you for running meetings with some practical tools and techniques that will make your sessions more creative, engaging and action orientated.

Duration: Half a day.

This session is of benefit to you if you wish to:

  • Adapt and apply new tools and techniques in daily meeting scenarios
  • Have the tools, knowledge and skills to have a positive impact on the meetings in which you are involved.
  • Learn and share new tools and techniques with others in your team

Dealing with Challenging People and Situations

Purpose: Helping and providing you with techniques to deal with challenging people and situations. You will understand that a large part of handling challenges is to recognise others’ perceptions and to approach difficult situations positively and purposefully.

Duration: 1 day.

This session is of benefit to you if you wish to:

  • Determine the right approach for a given situation
  • Be positive and confident that you can handle the challenge
  • Take a proactive stance in tackling challenging people and situations successfully

Delegating Successfully

Purpose: This session will help you develop one of the most important skills a manager can possess – delegation. As well as exploring what to delegate and when, it will also provide immediately useful coaching and development techniques that are fundamental to delegating effectively

Duration: Half a day.

This session is of benefit to you if you wish to:

  • Decide what to delegate and identify who might be the best person for the job
  • Explain confidently the work you wish to delegate and improve the likelihood of it being completed successfully
  • Delegate more and manage workloads more effectively

Planning for the Future

Purpose: Developing your skills to set simple, yet considered, plans and meaningful goals, for yourself and others, that will help turn your ideas into results.

Duration: 1 day.

This session is of benefit to you if you wish to:

  • Understand that planning and agreeing goals doesn’t have to be complicated
  • Be confident in your ability to plan and agree goals
  • Make a plan for something that is both current and relevant to your work

Building a Winning Team

Purpose: Understanding the role you play in bringing together the various skills and attributes of your people in order to create and maintain a winning team

Duration: 1 day.

This session is of benefit to you if you wish to:

  • Harness the strengths and attributes of your team whilst identifying and planning how to fill any gaps
  • Feel motivated and confident of achieving great things with your team
  • Use what you have learned to re-energise your team

Making the Most of Your Time

Purpose: Helping you exercise conscious control over the amount of time spent on specific activities thereby increasing your efficiency and productivity.

Duration: Half a day.

This session is of benefit to you if you wish to:

  • Consider carefully where you can make efficiencies with your time
  • Be more in control of your time
  • Better manage your time by applying newly learnt tools and techniques

The Manager as a Coach and Mentor

Purpose: Giving you a framework of knowledge and skills to allow you to develop successful coaching and/or mentoring relationships with individuals within the context of your business.

Duration: 4 days.

This session is of benefit to you if you wish to:

  • Successfully coach or mentor individuals and make a positive contribution to both the business and their working lives.
  • Be confident that you know what is required of you as a coach/mentor
  • Feel energised and motivated to commence a coaching/ mentoring relationship

Mastering Presentations

Purpose: Taking you on journey by which you will discover, through advice, tips, techniques and above all self-review, how to improve your presentation skills and understanding how and when to underpin your message with props and visual aids.

Duration: 2 days.

This session is of benefit to you if you wish to:

  • Carefully plan and deliver your presentations using techniques that will keep your message in your audiences’ minds.
  • Increase your confidence and improve control of your body language and voice during presentations
  • Practice and master the art of presentation using your newfound confidence and skills