Iluminar Ltd is a business training and consultancy company based in Essex, United Kingdom, that specialises predominantly in the development of people and in management advice for companies and individuals.
From assisting growing companies to achieve their ambitions through a strategic human resources development plan or simply helping key individuals towards their personal development goals, at Iluminar we have the tools and experience to bring new ideas and practical solutions to the table.
Yessica Herrera Fuentes
Yessica’s international business career spans almost 25 years. Her passion for helping others fulfil their potential has led her to spend the last 10 years predominantly as a trainer, coach and advisor to small and medium sized businesses.
Conrad De Souza
Conrad has over 20 years commercial experience in an international business environment, enjoying a successful and diverse career in the Support Services and Professional Services industries, previously working primarily for PricewaterhouseCoopers LLP (“PwC”) and Intertek plc.
At iluminar we understand our business and we want to understand yours.
Additionally, such an approach has the benefits of spreading the cost over an agreed programme period and importantly prevents team members from being away from their jobs for multiple days at a time. Particularly in small to medium sized enterprises we understand that taking personnel out of the business for significant periods is impractical and costly in itself and we will work with you to minimize that consequence.
As businesses grow and change there is a periodic need to review and evaluate the efficiency and adequacy of the processes people follow. Organisations can bend themselves terribly out of shape by forcing delivery through a model or process that is outdated or designed for another service altogether. As well as helping with the subsequent impact of changing processes on your people, we can initially, through consultation and workshop facilitation, help you create, document, review or re-map processes for your evolving business.
Some examples of situations where Iluminar can help:
Risk Management is a broad topic that can span many specialist areas. Iluminar focuses on the day to day operational and business risks you may face and how you build awareness of this within your people and within your working processes and business culture. Recognizing the potential risks your business faces is a first step and we can help you in identifying these and actions you might to take to avoid, minimise, mitigate or at the very least respond to their occurrence.
Some examples of situations where Iluminar can help:
Meetings form part of our daily business lives, but from time to time there are key gatherings for managers or wider teams that involve the delivery of important messages, business plans or incorporate workshops to develop new ideas and approaches. These more complex and lengthy meetings can benefit from careful preparation and facilitation, which is where Iluminar can help. We can work with you to design agendas and meeting plans that will seek to encourage open communication, break ice where necessary and introduce energisers and interactive sessions to get participants active and engaged. We can then facilitate the meeting if you wish, allowing all attendees to immerse themselves in the issues and discussion rather than anyone having to manage the course and timing of the day.
Bringing your team together periodically in a fun environment can have enormous benefits in enhancing relationships between individuals or between departments and in general, improving the bond and trust between your people. This is usually enhanced further, by giving the event some context within the business, even at a very high level (whether to celebrate success or prepare for a new challenge). Iluminar can help you design such events and facilitate the day’s activities whether as an outing or a series of games and activities held on site. We have experience in running days that are fun and appealing across different genders and cultures, whilst allowing the elements of team attributes and learning to be drawn out and identified in an enjoyable way during the course of the event. Our ideas are scalable and therefore can be adapted for different sized companies and budgets.
– An agreed tailored selection of courses and workshops for a company, delivered over a period of time (possibly in conjunction with other services such as advice, profiling and coaching or mentoring)
– A one-off delivery of a course or workshop where there is a specific and immediate need to boost certain skills in a company or team.
– Popular courses or programmes organised and advertised by Iluminar and open to individuals from small businesses or privately and paid for on an ‘per person’ basis.
Understanding behavioural preferences can bring communication to a whole new level. Iluminar utilises Insights Discovery®, a preference-based system with its foundations in the work of Carl Gustav Jung. It is a profiling tool to help understand individual strengths, and how to combine and build upon them to optimise success and achievement.
Insights Discovery® uses colour as a common language for understanding yourself and others; fostering effective interaction; and promoting organisational development.
Establishing your profile is a straightforward process that can be undertaken online and may not be as costly as think. Whether you choose to keep your profile confidential for your own personal development or decide to share it within your team to engender better understanding between you all, it is a powerful tool.
Contact us for an informal chat if you feel this may be of use to you and we will further explain what is involved and some of the benefits you can experience.
Here are some situations where personal profiling with Iluminar can be helpful:
Mediation is ideal for addressing a range of issues including relationship breakdown, personality clashes, communication problems and bullying allegations, although care should be taken when mediation reveals actual discrimination or harassment claims which may need to be dealt with through formal investigative procedures.
It is often easy for parties to become entrenched in a dispute leading to unnecessary escalation, but involving a mediator at an early stage can be most effective in preventing a complete break down in working relationships. There is also a significant organisational cost to businesses from workplace conflicts both direct and indirect such as:
For this reason many companies build a mediation stage into their corporate grievance procedures and if you have not done so, it’s worthy of consideration.
In a nutshell, the benefits of mediation can be quickly summarised as follows:
The success rate from mediation is extraordinarily high with organisations like ACAS quoting resolution rates above 80%. A much-quoted statistic is that 93% of disputes submitted to mediation are resolved within one day!
Let us know if you would like to know more about how mediation could work for your company or indeed if you have a current dispute for which we might offer independent and impartial services.
At Iluminar we like to keep things simple and in so doing, the definition of Coaching employed by the International Coach Federation best fits our experience and understanding:
“partnering with clients in a thought-provoking and creative process that inspires them to maximise their personal and professional potential”.
Although mentoring uses some of the same skills involved in coaching such as questioning, listening and clarification, it tends to be more focused on a profession or job role. The development path of the person being mentored is usually linked to gaining skills, experience and insight from a mentor who has greater expertise and knowledge in that area of the business or in that job role. Unlike coaching, the benefits of this type of intervention commonly incorporate the provision of advice.
Who we are
What we do
The term “Iluminar” or “us” or “we” refers to the owner of the website whose registered office is 21 The Causeway, Maldon, Essex CM9 4LJ, United Kingdom. The term “you” refers to the user or viewer of our website.